Engaging the new digital customer is becoming a top priority for leaders in financial services and other regulated industries, and this journey to digital transformation can be long and complex. The 2019 Doxim Exchange Conference will enable you to share ideas, gain insights, and lead change across your entire enterprise in the new digital economy.

Over the course of 2 days, the vibrant Doxim community will come together to get inspired by our extraordinary keynote speakers, explore new ideas and solutions, learn about product updates, and discover new strategies to improve customer experience and drive loyalty.

Denver, Colorado
September 9, 10, 11, 2019


Why Attend

Choose Your experience

Select your sessions from 2 tracks specifically designed for the Customer Communications Management and Customer Engagement growth leaders.

Network with Peers

Enjoy lots of networking opportunities to share ideas on digital transformation with other credit unions, banks wealth management firms, as well as healthcare, utility, auto- and mortgage financing organizations and more!

Hear about product updates and test drive one of the many Doxim solutions. Visit the exhibit hall to engage with our sponsors and learn about the evolving ecosystem.

Get the Latest Tech Updates

Meet our outstanding industry speakers - analysts, subject matter experts, and influencers - and bring back fresh exclusive insights that will help your team drive change.

Get Inspired by Industry Experts


Doxim has arranged special conference rates to help attendees make the trip to Denver even easier.

The Brown Palace

Reserve Hotel

Air Fares

Airport/Hotel transportation

Conference Passes

Doxim Exchange Conference pricing includes access to all sessions during our 2.5-day conference, food and beverage during the conference and networking events, Welcome Reception and the Doxim Awards Dinner & Networking Party*. All attendees have access to our exclusive discounted hotel rates and airline flight discount codes (conditions apply, learn more in the Travel section).



599 USD


Early Bird


499 USD


Last Minute

699 USD


Aug 16 - Sep 9


The Innovation Hall exhibit opportunities and Sponsorship applications are now available. Click here to find out more details or contact Doxim Marketing at for the sponsorship prospectus.

Doxim ©Copyright 2019. All rights reserved.

Registration for Doxim’s 2019 Exchange Client Conference is now open!

Register Now!

Note: we do not accept credit card payments online. Once you register, we will issue an invoice that can be paid via wire transfer or check. Please contact Doxim Marketing if you have any questions about the payment process.

3 or more attendees from your organization? Please contact Doxim Event Host for group rates. Please visit our FAQ page if you have any questions about the event, pricing, or other details.

* If you’d like to bring an additional guest to the evening events, please click “Add Guest” on the registration form. Note there is an additional guest charge associated with each evening event for the guest: Welcome Reception $100 | Awards Dinner & Networking Party: $150. After you purchase your event ticket, we will send you a separate link to purchase the guest evening event tickets.

Book your group rate for Doxim Exchange Denver 2019

The Doxim Exchange conference rate is $225 per night on single/double occupancy. This is a savings of over $200 per night for Doxim Exchange guests only! Rooms will sell-out, so don’t delay. Reserve by August 20th to get your discounted rate!

This year’s conference will be jam-packed with presentations from product experts and industry leaders. We are introducing 2 powerful tracks: Customer Communications Management and Customer Engagement, to help you tackle challenges across your entire enterprise and across the entire modern customer lifecycle. 

As we add new keynote speakers and expert sessions to our agenda, we will continue updating you on what's new at the Doxim Exchange! 

Doxim is the customer communications and engagement technology leader serving financial and regulated markets, providing omnichannel delivery solutions and transforming experiences to strengthen engagement throughout the entire customer lifecycle. The Doxim Customer Engagement Platform helps clients communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized communications. The Doxim platform addresses key digitization, operational efficiency, and customer experience challenges through our suite of plug-and-play integrated SaaS software and customer communications technology solutions. Learn more at

Day 1

1:00 pm     

Registration Opens 

6:00 PM 

Welcome to Exchange Reception 

Day 2

Day 3

7:30 AM 

Breakfast & The Partner Pavillion and Sidewalk Solutions Cafe 

8:30 AM 

Keynote Address

9:30 AM 

The Partner Pavillion and Sidewalk Solutions Cafe

10:15 AM 

Educational Session

12:00 PM    

The Partner Pavillion and Sidewalk Solutions Cafe

3:00 PM   

Event Closes

Traveling to Denver for the Doxim Exchange 2019 conference should be easy. We have obtained discounted rates with the American Airlines and Air Canada. Using the special promo codes below you will receive a 10% discount on flights arriving in Denver.

Book American Airlines

1. Take the Train from the Airport to Union Station which is a 15-minute walk or short taxi ride to the Hotel. $10.50 / person, each way. The train ride is 40 minutes. 

2. Take a taxi or Lyft/Uber: a taxi / shared service stands are outside of baggage claim on Level 5 of the Airport. Taxis are $55 flat rate. Lyft/Uber - less expensive, depending on demand. Travel time is 30 - 45 minutes. 

3. Use a private service: the hotel can arrange for Sedan, SUV, Limo, Van, etc. service. Pricing starts at $99 (one-way) including gratuity for a Sedan.  Please contact the Brown Hotel Concierge Desk directly to reserve.

Cancellation Policy

Registrations cancelled less than 60 but more than 30 days before the event will be refunded 50% of the registration fees. Registrations cancelled less than 30 days before the event will not be eligible for a refund.
Doxim is striving to offer the lowest ticket prices to our events, and this is why we must adhere to this cancellation policy due to strict cancellation rules enforced by the premier venues and service providers we book for our events. 

Please visit our FAQ page if you have any questions.


Promo Code  A7199BH

Introducing Denver’s finest downtown location - our venue choice to match the level of care we want to ensure for our valued Doxim Exchange guests. The Brown Palace Hotel and Spa, part of Marriott’s Autograph Collection, has been synonymous with extraordinary service since its opening more than a century ago, in 1892. We invite you to experience this collection of 241 distinct guestrooms and suites, including the new Signature Inclusive rooms. The Brown’s celebrated property spoils guests with amenities including twice daily maid service, plush terry robes, complimentary Wi-Fi in Lobby and pure artesian water from their own well. The hotel also boasts 6 unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space.

Share Ideas | Gain Insights | Lead Change

Get to Know the Team

Meet with Doxim executives, product experts, and the customer success team. Even if you are not a Doxim customer, we are excited to welcome you to our large family!

Have a Little Fun!

Complement your daytime learning with social events in the heart of the beautiful Denver downtown.

We have negotiated a fantastic room rate for the 2 nights during the conference for only $225 per night (single/double occupancy), and another significant discount for 3 days before or after the event for $225 per night (single/double occupancy) — this is a savings of over $200 per night! These rooms will sell-out, so don’t delay making your reservation. The room rate is available until August 20th.

Convince Your Boss

Use our proposal email to support your ask to attend the event.

Download Template (MS Word) >>

Check out our FAQ page to learn more.

Visit Doxim Exchange FAQs >>

Have a Question?

2 Tracks:
CCM & Engagement

Thought Leadership

Technology User Groups

Customer Panels

Themed Workshops

Promo Code  G8ZZ3Y1

Book Air Canada

Keynote Speakers

Jim Stickley
Cyber Security Expert 

I Wasn't Hacked...Was I?

Apply Here!

David Lahey
Predictive Success Corporation

How to Gain Performance Under Pressure for Any Personality

Tamara Ghandour
Innovation Keynote Speaker, Author Founder of LaunchStreet

Innovation Everybody's Business

Lital Marom
Innovation Strategist and Visionary, Entrepreneur, Speaker, Investor

THINK BIG and ACT FAST: How to Self-Disrupt in the Digital Age


Olga Zakharenkava

VP, Demand Generation


At Doxim, Olga helps financial institutions grow through improved customer experience & increased engagement. She excels at helping businesses choose the right technology to solve their challenges. Olga spent the past 15 years immersed in digital marketing, including the financial services industry, tech, and leadership, building great products and teams in established enterprises and growing companies.


Branding Sponsor

Bronze Sponsor

Gold Sponsor

Sundeep Kapur
Digital Credence

Leveraging Big Data, AI, and Personalization to Nurture Relationships

View Full Agenda

 Julie Langham Wall 

Vice President Sales and Service, Salmon Arm Savings and Credit Union

Tom O’Connor

VP of Information Technology, Salmon Arm Savings and Credit Union

All Speakers

Chris Rasmussen

President and CEO

Greg Candell

Partner, Query Consulting Group LLC

Sean Murphy

Regional Managing Partner, Consulting, MNP

Doug Koppenhofer

Digital Accessibility Consulting, Crawford Technologies

Jay Reed

CIO, Service 1st Federal Credit Union

Ray Williamson

Product Manager, ECM

Eduardo Zarate

Product Manager, 

Steven Yu

Product Manager, Account Opening

Janet Luisser

Vice President, Customer Success

Alex Van Zuylen 

Director, Digital Transformation, DUCA Financial Services Credit Union 

Wayne Brown

Managing Partner, The Walker Group