A blueprint for getting it right:
The changing forces of customer communication
About the Webinar
Watch the on-demand webinar featuring Will Morgan, Senior Research Analyst for Aspire Customer Communications Services, and learn how to future-proof your communications strategy. Using analysis from extensive market research, you'll discover:
Take the steps NOW to secure your communications strategy, retain and engage customers!
Watch the on-demand webinar today!
Duration: 1 hour
Will is an experienced industry analyst with expertise in the Customer Communications Services market. In his role as Senior Research Analyst at Aspire, Will works alongside the wider analyst team to provide advice, insight, and vital intelligence to the company's expanding customer base on both sides of the Atlantic.
Before joining Aspire, Will worked for Keypoint Intelligence-InfoTrends, where he conducted extensive industry interviews worldwide and directed two major research initiatives for the company. As a member of InfoTrends’ Customer Communications and Business Development Advisory Services, he authored dozens of analysis pieces, white papers, and webinars, and was part of a team that published regular business and consumer surveys as well as a range of market forecasts.
Will Morgan
Senior Research Analyst, Aspire
What People Have Said About Previous Webinars
Scott Biel
VP, Sales - CCM
Scott is a Senior Executive Leader with a demonstrated 25 year history of delivering results in the CCM (Customer Communications Management) industry, primarily focused on the Financial Services space. A customer-centric partner with exceptional relationship-building skills and a commitment to helping identify opportunities and articulating solutions that deliver results.
Focused on improving customer experience, driving operational effectiveness and cost optimization with enhanced customer communications that leverage digital technologies. Track-record of delivering rapid sales growth, developing and leading teams, guiding overall business strategy and product development, P&L responsibility and organizational leadership.
About Aspire CCS:
Founded in 2015 by industry expert Kaspar Roos, Aspire is a leading consulting firm specializing in the Customer Communications Management and Customer Experience Management industries. Through deep market expertise and global insights, Aspire works with software vendors, service providers, enterprises, and investors to successfully transform their CCM into CXM.
Hosted by Aspire Research Analyst, Will Morgan
ON DEMAND WEBINAR | WATCH NOW
More about the presenters
Learn from extensive market research and analysis: